Jacob Jespersen
Development Laundry Service (DLS)
If I pay someone to wash my clothes, then it is
with the assumption that the clothes will be clean after being
properly washed. What I want to buy is not ‘washing’ but ‘clean
clothes’. And if my clothes don’t get clean, I will blame the
person who washed them.
What about ‘Development’ ?
When toilets don’t lead to decreased infant
mortality, when smokeless chulos don’t reduce the cases of
bronchitis, when literacy doesn’t lead to empowerment - when
‘development’ fails - who is to blame?
Usually nobody. The donor gave money for literacy
training (for the washing) and a small NGO carried out the
literacy programme (did the washing). That’s it. And in most cases
nobody even bothered to measure the amount of ‘empowerment’ that
came out of that (whether the clothes were clean or not).
But if we actually looked for the impact
and if we found out that increased ‘literacy’ did not lead
to ‘increased empowerment’ then what? Then it may be slightly
embarrassing for the donor, which paid and the NGO that carried
out the work. But not more than that. They are not the ones to
wear the ‘dirty clothes’.
So when ‘development’ fails, who should we blame?
Or said in another way - who is responsible? Using the washing
analogy the donor which paid should blame the NGO which did the
‘washing’ without delivering ‘clean clothes’. That’s the market
principles. Donors want the product ‘Women’s Empowerment’. Who
ever can deliver this ‘good’ gets the money - the rest are out of
business. Fair enough, isn’t it?
Most people will say ‘No’. But - fair or not -
that is to some extent what happens. NGOs scan the market - that
is the donors’ policy papers - to find out what is the
‘Development Model 2001’ that is most in demand? ‘Sustainable
Development’, ‘Women’s Empowerment’, ‘Advocacy’, ‘Solidarity’,
‘Peace, Conflict Resolution and Reconciliation’, - and offer their
services to the donors. What you look for mister, is what I
have got here.
Common Assumptions
But of course we cannot use the ‘washing
clothes’ analogy for various reasons. The most important is that
the one who pays the money is not the one who wears the clothes.
The donor is not the beneficiary - at least not the official
beneficiary. Therefore the donor rarely notices if the clothes are
clean - s/he just pays for the washing. And the second reason why
the washing analogy doesn’t work is that while the assumption that
‘proper washing leads to clean clothes’ is quite simple and well
tested, this is much less the case with ‘literacy training leads
to empowerment’.
So what has all this to do with MS/Nepal and the
NGOs that they co-operate with ? A lot.
The MS Policy Paper says that MS will start
reporting on impact - they will start to check if the clothes
actually get clean by all the washing. Fair enough. But the next
question, that as least some will put, is : ‘and if not who is to
blame?’.
There is no doubt that a lot of our partners are
afraid that they will be blamed if all the washing doesn’t give
clean clothes - if literacy doesn’t empower, if toilets don’t
improve health, if …… And for that reason they don’t even want to
know if the clothes are clean. And that’s the problem - the NGOs
do the washing but MS rarely sees the clothes. They are too busy.
And is MS clear on this? Who is responsible? Will MS blame the NGO
which promises to deliver ‘empowerment’ but only carries out
‘literacy’? Will the ‘donor’ MS look for a more efficient
‘empowerment’ provider? Or is the assumption that literacy
training leads to empowerment a shared assumption? MS talks about
partnerships with shared values and visions. But maybe we ought to
talk more about the ‘development’ assumptions.
Common Visions are Fine -
Common Assumptions are Necessary
If the many ‘donor-recipient’ relations that are
called ‘partnerships’ are going to become more equal
relationships, and if at the same time we are going to be honest
about successes and failures in ‘development’ then it is important
that assumptions are the responsibility of both. We - MS and the
NGO - have to say: we have common vision and values and that is
fine. But on the more practical level we have some common
assumptions. Such as: we believe that if women participate
in a literacy programme of such and such type, then their
self-respect and the respect of others increase so as to enable
women to influence village decisions, to get more control over
household finances etc. Now if the literacy programme is carried
out and if the women did not become empowered, who has failed?
Well of course the women have failed, but MS and the NGO have
together failed and they are equally responsible for that failure
because they both were convinced of the ‘if - then’
assumption - the strategy.
Let us make it clear in discussions and
partnership documents that, while most activities are the
responsibility of the NGO, then whether the assumptions hold
or not is a common thing. If they don’t, then both partners will
have to sit down and discuss what this ‘experiment’ has taught us
and which is the way forward based on new common assumptions about
‘doing development’.
And if they involve the people who ‘wear the
clothes’, they have a much better possibility of ‘assuming right’
next time.
(Jacob Jespersen is a Danish development
intermediary)
Back to Contents